Profils recherchés

Description du poste

To be successful in this role, we are expecting: Possess Master Degree in Logistic Management & Transportation or any equivalent academic background. Minimum 3 year working experience in the freight forwarding business. Exposure to Industrial Project / Special Freight Forwarding Skills require: Initiative, Analytical, Interpersonal, and Negotiation Attribute require: Work Independently, Positive Mindset, Proactive and good self-disciplinary. Fluency in conversing and writing in English is require as this position will interact with clients and aboard colleagues.

Mission

As Oil and Energy BU Lead, this role requires to execute the below tasks and initiative: Maintenance for good working relationship with the customer from the management team down to the operational staff Business acquisition and development within a portfolio of O&G Customers Responsible for establishing customer profiles and customer needs. Maintain and support interdepartmental relationships Collaborate with colleagues across the organization to achieve shared goals Develop sales within existing portfolio. Plan/strategy/activities to achieve target budgets Propose high quality presentation of the entire range of standardized products to customers/Conduct responses to customer enquiries/complaints Develop target lists of new business within existing portfolio and continuously review and update/Establish and present customized offers to customers. Handling Key Account Customers enquiries via Tessbid, emails/ad-hoc and OOG request. Support/issuance for quotation and commercial (sales) within the promised timeline. Proceed the shipment until cargo delivered to customer end, based on the shipment terms if shipment awarded to DHL including quality conformance before shipping. Work closely and maintain excellent business relationship with existing and new customers. Collaboration with internal quote and customer service team/customer/logistics and end user to update rate and shipment progress. Maintain 100% compliance in-country and oversee regulatory requirements. Prepare monthly client reports for improvement management inclusive delivering on-time and accuracy of tool fulfillment report. Comprehend customer requirements and make appropriate recommendations and proposals.

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