Profils recherchés

Description du poste

Bachelors’ degree with at least 2 years of relevant experience Experience with communications, visitor orientation, public relations, or receptionist function in a multicultural setting. Excellent judgement in handling visitors and calls – identifying customers’ needs and determining best solution in an effective and efficient manner. Excellent business French language skills and clear and effective speaking skills Proficiency in English Service-oriented personality demonstrated ability to project and maintain a professional demeanor. Demonstrated good time management skills; ability to work under pressure. Proven knowledge of current web/intranet technologies, and online communication trends and best practices. Demonstrated outgoing, proactive style with excellent interpersonal skills

Mission

The West and Central Africa Office (WCAO) of the International Food Policy Research Institute (IFPRI) seeks a Bilingual Receptionist/Administrative Assistant. The successful candidate will assist in a variety of activities, including meetings/seminars and serve as the first point of contact for IFPRI’s visitors and collaborators. This position will provide front desk support, answer phones and skype calls, and is a reference for general information about IFPRI to visitors and callers. Interested candidates must have work authorization to work in Senegal. Essential Duties: Specific duties and responsibilities include but are not limited to : Act as the Dakar office’s receptionist, greet visitors and direct them to the appropriate party. Operate the phone system and office skype account transfer calls to the appropriate individuals Manage lobby screens. Receive, save, sort and distribute incoming correspondence Maintain internal office distribution /phone/address lists/databases Monitor the office general mailbox Scan documents for .pdf storage and accessibility Assist in the organization of seminars, workshops and other meetings as needed Receives and re-directs incoming organizational faxes. Provides communications-related support, including but not limited to typing documents, updating databases, emailing partners, faxing documents, etc. Assist in day-to-day general office & facilities management Coordinate with IFPRI Dakar Office Administrative Team on vendor and contracts payments Provide logistical support to the Senior Logistics Coordinator Assist in the organization of meetings as needed Provide feedback to the Management on the functioning of the reception area and propose innovations Other relevant job duties as assigned or required

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