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Description du poste

Position based at the head office helping to support agents and field teams managing many agents You must have work authorization in Senegal This is a permanent position Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months. We pay your health care insurance premium cost for yourself and your dependents. We support working parents – we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work. We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment. Airtime reimbursement Free food and a beautiful office space Requirements At least 2 years of relevant work experience Strong oral, written, and computer skills English is a plus as this role may interact regularly with non-French speakers. You might be a good fit if you Are diplomatic and have excellent communication skills Are analytical in your approach to problems Adjust quickly to changing priorities and conditions and cope effectively with complexity and change Are excessively detail-oriented and seek to achieve excellence in everything you do

Mission

We’re looking for a Master Agent Corporate Supervisor in our Agent Operations team, who’s resourceful and excited about getting things done. You’ll be responsible for the Master agent corporate network and responsible for the admin team to help with all requests and projects related to the Master Corporate. In this role, you’ll: Be in charge of the management of the Master Corporate agent Lead the corporate agent team to develop a sustainable corporate agent network. Be the main contact person for all corporate agent issues. Tasks include Create and manage a roll-out plan for our corporate partners. Deployment and monitoring of corporate partners’ activities Ensure the activation and training of corporate agents Oversee the development of Corporate Agents and ensure the quality of Corporate Agents Lead and execute all projects related to corporate agent Liaise with our engineering team for all requests related to the portal and tools needed

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